Elite Track Sessions
This lists out all sessions each day which are specific to the Elite product or relevant for all attendees. Start times are listed to show when two sessions are happening at the same time. Click the session name to learn about the speakers.
This list excludes the optional venue tours and activities which may be found on the full agenda.
Monday, September 22, 2025 | ||
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11:45 AM | Registration & Check-in Opens | All attendees may check in starting at 11:45am to receive badges and other information for use throughout the conference. All registrations for the conference must be completed by August 31. |
12:00 PM | Onsite Check-in & Welcome Session for Prospective Customers | All attendees may check in starting at 11:45am to receive badges and other information for use throughout the conference. During this welcome session, you will have the opportunity to meet our team and see product demos ahead of joining any sessions. |
1:00 PM | Meet & Greet for Elite Customers | Whether you recently adopted Elite, are migrating from EventBooking Classic or Priava, or you've been on the journey from VenueOps to Elite for the last decade, this is an opportunity for all Elite customers to mingle and meet ahead of conference sessions. |
2:00 PM | Everything in its Place: Inventory, Packages & Productizing Your Events | Learn how to build, price, and apply inventory and packages effectively. This session includes practical examples and best practice guidance on structuring inventory categories, applying packages to events, and avoiding common errors that can disrupt event execution. We'll also touch on package flexibility and how to leverage them for upselling and operational clarity. |
3:00 PM | From Research to Realization: How Your Feedback Shapes Our Elite Roadmap | Your voice matters—and it’s powering product innovation. In this interactive panel, the Momentus product team will pull back the curtain on how customer insights directly influence what we build. Hear real stories of how user feedback has led to new features and enhancements, and get a closer look at the research and development process that drives them. You’ll have the chance to engage directly with the product team, connect with fellow customers, and share your own input. Join us to see how collaboration fuels progress—and how your ideas can shape what’s next.
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4:15 PM | Under the Hood: IT, Infrastructure & Innovation | Join our CTO for a behind-the-scenes look at the technology strategy shaping the future of Momentus. From AI and automation to performance, security, and system-wide innovation, this session is designed for those who want to dig a little deeper. Whether you're in IT, a systems thinker, or just curious about how things work, you’ll gain a clearer view of how we’re solving complex challenges and scaling what’s possible. |
4:15 PM | Mastering the Blueprint: Function Creation & Detailing (part 1) | Explore best practices in Function Creation, Templates, and Detailing to streamline event delivery, improve data accuracy, and build scalable workflows. Learn how to structure function templates, balance automation with operational flexibility, and apply standardized techniques to create clear, organized event functions. This session will cover the essential components of function creation and detailing, common pitfalls to avoid, and how to leverage function structure for operational consistency. |
5:15 PM | Roundtables: Sales & Marketing | Connect with other sales and marketing professionals to explore strategies for driving demand, managing pipelines, and promoting events. Hear what’s working for your peers and bring your own ideas, challenges, and wins to the table. If you have any topics you'd like considered, please reach out to Illuminate@gomomentus.com. |
5:15 PM | Mastering the Blueprint: Function Creation & Detailing (part 2) | Explore best practices in Function Creation, Templates, and Detailing to streamline event delivery, improve data accuracy, and build scalable workflows. Learn how to structure function templates, balance automation with operational flexibility, and apply standardized techniques to create clear, organized event functions. This session will cover the essential components of function creation and detailing, common pitfalls to avoid, and how to leverage function structure for operational consistency. |
6:30 PM | Illuminate Welcome Reception | Join us for a evening of networking and reconnecting with industry peers and Momentus staff. This event will take place in the Grove Plaza adjacent to the Boise Centre. The address is 827 W Main St, Boise, ID 83702. |
Tuesday, September 23, 2025 | ||
8:00 AM | Reporting Show & Tell: Real Reports, Smart Ideas, Shared Inspiration | Think of it as a science fair for reporting—only with dashboards, templates, calendars, and the real-world outputs Momentus customers rely on every day. The Reporting Show & Tell is your chance to explore how others are building smarter workflows and clearer data stories using Momentus tools. Whether you’re showcasing your own work or browsing for ideas, you’ll find practical, peer-driven inspiration. Drop by to see featured examples, leave feedback, spark conversations, and connect with the Momentus team and fellow users throughout Illuminate or during these dedicated times. Want to share your work? Submit your examples here.
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8:00 AM | From Data to Dollars: A Case Study on Achieving an Event-Level P&L with Momentus Elite | Why settle for top-line revenue when you can see true event profitability? In this interactive panel, join us for a conversation and case study from WCD and their integration partner SVA Consulting on how they are integrating their financial system (Acumatica) with Momentus Elite to overcome siloed information, deliver on-demand event P&Ls, and empower users across the organization to make smarter financial decisions throughout the event planning workflow. The team will dive into the strategic challenges faced, problem-solving approaches that kept them on track, and the real-world impact—time saved, margins improved, and clearer executive reporting—following their summer rollout. |
8:30 AM | Illuminate 2025: Momentus Leadership Briefing | Start your day with a forward-looking perspective on where Momentus is headed. In this energizing session, CEO Alex Alexandrov will share what’s new across the company, how we’re thinking about the future of our products and platform, and the priorities guiding our work across the venue and event industry. Whether you’re a longtime customer or new to the Momentus community, this is your inside look at what’s driving our strategy—and what’s next. |
10:30 AM | Every Day Operations & Hands-On Control Room Simulation for Elite | Step into the control room and experience incident management and event checklists in action. In this interactive session, you’ll use your mobile phone or other device to participate in a live simulation that demonstrates how Momentus supports real-time incident tracking, safety, and operational control. Learn how you can help your teams stay coordinated, respond quickly, and manage event-day challenges with confidence. |
11:30 AM | Elite in Focus: What’s New and What’s Next | Get up to speed on the latest enhancements to Elite—and see what’s coming next. This session will walk through recent updates, upcoming features, and how they support more streamlined scheduling, smoother operations, and better visibility across your organization. Whether you’re looking to take advantage of new capabilities or plan for what’s ahead, this is your go-to briefing on the evolution of the Elite platform. |
12:15 PM | Lunch & Learn: Table Talks for Event & Exhibition Professionals | Grab lunch and join a table that fits your role—whether you’re an event planner, coordinator, manager, or exhibition organizer. These informal, topic-driven conversations are a chance to connect with peers, trade ideas, and explore challenges specific to your day-to-day work. You’re welcome to join any discussion or simply listen in. If you have any topics you'd like considered, please reach out to Illuminate@gomomentus.com.
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1:15 PM | Industry Trends with Ken Holsinger | Whether its analyzing workforce shifts, devising strategies for building community through events, or considering how attendees, exhibitors, planner and venues can be better aligned, Ken will share research and trends to address questions and generate ideas which help us transition from facility to facilitator, from vendor to integral partner, and from place to experience. This session is relevant for all who host, produce, present, organize and attend events. |
2:15 PM | Wrap-Up for Prospective Customers | |
2:30 PM | Reimagining Payments: How Momentus Powers Smarter Financial Workflows | As the venue and event industry surges into a new era of growth, financial operations must keep pace. In this session, discover how Momentus Payments transforms how venues manage payments—from improving cash flow to eliminating manual reconciliation. We'll explore the realities of modern event payments, walk through key capabilities of the Momentus Payments solution, and highlight how automation, security, and real-time visibility are shaping the future of financial operations. Whether you're looking to simplify collections, enhance the customer payment experience, or equip your finance team with better tools, this session will show what’s possible when payments work the way events do—fast, flexible, and seamlessly integrated. |
3:45 PM | The Ops Zone: Tools for Seamless Event Execution (part 1) | Best practices for managing event operations and delivery using Momentus Elite. From pre-event prep to on-site execution, learn how to stay ahead of the curve. This session will include tips on task management, live communication tools, real-time updates, and strategies to ensure seamless execution across departments. We’ll explore how to leverage Elite’s operational modules to increase transparency and efficiency during events. |
4:45 PM | The Ops Zone: Tools for Seamless Event Execution (part 2) | Best practices for managing event operations and delivery using Momentus Elite. From pre-event prep to on-site execution, learn how to stay ahead of the curve. This session will include tips on task management, live communication tools, real-time updates, and strategies to ensure seamless execution across departments. We’ll explore how to leverage Elite’s operational modules to increase transparency and efficiency during events. |
7:00 PM | Illuminate Block Party | Honor the past. Illuminate the future. Celebrate the present. You and your team work throughout the year to create memorable moments for your customers. Take a walk over the The Basque Block for an event is to celebrate YOU and what you do for your community, your team and the industry. Come as you are and dress for the weather - we'll spend most of the time outside.
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Wednesday, September 24, 2025 | ||
8:00 AM | Reporting Show & Tell: Real Reports, Smart Ideas, Shared Inspiration | Think of it as a science fair for reporting—only with dashboards, templates, calendars, and the real-world outputs Momentus customers rely on every day. The Reporting Show & Tell is your chance to explore how others are building smarter workflows and clearer data stories using Momentus tools. Whether you’re showcasing your own work or browsing for ideas, you’ll find practical, peer-driven inspiration. Drop by to see featured examples, leave feedback, spark conversations, and connect with the Momentus team and fellow users throughout Illuminate or during these dedicated times. Want to share your work? Submit your examples here.
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8:00 AM | Elite, Unlocked: An End-to-End Look at This Purpose-Built Platform | Explore how Elite delivers the tools event professionals need to plan, manage, and execute with confidence. This session offers a full walkthrough of the platform—covering booking, contracting, resource management, financials, and more. Whether you’re new to Elite or looking to deepen your understanding, you’ll see how it all fits together to support efficient, insight-driven operations.
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8:30 AM | Building the Platform: Smarter Insights, Seamless Connections | Momentus is evolving into a unified platform that connects your systems and unlocks your data. In this session, we’ll share how two key initiatives—Momentus Analytics and Momentus Connect—are laying the foundation. Learn how we're delivering actionable insights into sales performance, optimization of operations and equipping teams with self-service tools to integrate faster and scale smarter. Whether you're focused on visibility, efficiency, or extensibility, this session will show how the Momentus platform is built to grow with you. |
9:30 AM | Show Me the Money: Financials, Forecasts & Budgeting | Explore tools for managing event financials, including invoicing, forecasting, reconciliation, and budgeting workflows. Attendees will learn best practices for clean financial data, how to use financial reports effectively, and common financial management mistakes to avoid. We’ll also cover how to communicate financial data clearly across teams and clients.
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10:45 AM | Beyond the Building: Making Accessibility More Accessible (repeated) | Accessibility and removing barriers can be daunting to say the least. Join us for a panel featuring Darby Lee Young alongside Momentus staff as they discuss critical questions in planning to help make events more inclusive and accessible and share how these questions can be and are considered in our software. This session will be repeated twice and will share examples from Enterprise, Elite and WeTrack apps.
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10:45 AM | Workflow Wins: Streamline, Standardize & Simplify | Dive into strategies for building effective, scalable workflows in Elite. This session will cover common configuration pitfalls, how to reduce redundancy, and ways to improve clarity for your team. We’ll break down real-world examples of streamlined workflows, demonstrate how automation and settings can simplify your workload, and provide templates you can use to standardize processes while allowing room for flexibility. |
11:45 AM | Roundtables: Finance & Accounting | Join fellow finance and accounting professionals for a breakout session focused on the numbers behind every event. Hear how peers are approaching revenue management, reconciliation, budgeting, and payments—then share your own insights and questions. If you have any topics you'd like considered, please reach out to Illuminate@gomomentus.com |
11:45 AM | Beyond the Building: Making Accessibility More Accessible (repeated) | Accessibility and removing barriers can be daunting to say the least. Join us for a panel featuring Darby Lee Young alongside Momentus staff as they discuss critical questions in planning to help make events more inclusive and accessible and share how these questions can be and are considered in our software. This session will be repeated twice and will share examples from Enterprise, Elite and WeTrack apps.
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12:30 PM | Celebrating You: Lunch, Awards & Closing Reflections | Join us for a celebratory closing lunch as we wrap up Illuminate 2025. Momentus leadership will share parting reflections and recognize the passion and innovation of our customers with a special awards presentation. It’s our opportunity to say thank you—and to close out the event together with gratitude and energy for what’s ahead.
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1:30 PM | A Fireside Chat with Trevor Mitchell focused on Conferences, Conventions, & Exhibitions | Join us for a fireside chat between Trevor Mitchell, President & CEO of the International Association of Venue Managers (IAVM) and the IAVM Foundation and Steve Mackenzie, Chief Innovation Officer for Momentus Technologies. This session will be repeated twice to enable more engagement for attendees. If there are any topics you would like to suggest for consideration in this dialogue, please email illuminate@gomomentus.com
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1:30 PM | Roundtables: Campus, Corporate and Other (see description) | Designed for teams supporting events in higher education, corporate campuses, and event companies, this roundtable offers space to connect and share. Explore how others are managing space, resources, and expectations in multi-use environments that serve internal and external audiences. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com
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1:30 PM | Roundtables: Live Entertainment Venues (see description) | Join professionals from performing arts centers, arts and cultural attractions, stadiums, and arenas for a conversation focused on the complexities of live entertainment and cultural exhibitions or attractions. This session offers space to connect, share best practices, and explore how others are approaching schedules, staffing, dynamic event operations and other topics. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com
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2:30 PM | Roundtables: Conference, Special Event & Function Spaces | Connect with peers managing conference centers, function venues, and unique event spaces in this open roundtable discussion. Share challenges, ask questions, and exchange ideas on operations, processes, and customer experience in venues designed for flexibility and events of all kinds. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com
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2:30 PM | A Fireside Chat with Trevor Mitchell focused on Live Entertainment & Other Venues | Join us for a fireside chat between Trevor Mitchell, President & CEO of the International Association of Venue Managers (IAVM) and the IAVM Foundation and Steve Mackenzie, Chief Innovation Officer for Momentus Technologies. This session will be repeated twice to enable more engagement for attendees. If there are any topics you would like to suggest for consideration in this dialogue, please email illuminate@gomomentus.com
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2:30 PM | Roundtables: Convention & Exhibition Centers | This session brings together convention and exhibition center professionals to explore shared challenges and strategies. Whether your focus is sales, operations, or event execution, you’ll gain value from connecting with peers facing similar scale and structure across a wide range of events. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com
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3:45 PM | Data, Docs & Dashboards: Reporting for Real Impact (part 1) | Learn how to use Momentus reporting tools to create meaningful dashboards, documents, and insights that drive action. This session will include step-by-step demos, case studies on how reports have solved operational challenges, and a hands-on activity to build your own report framework. We’ll also explore how to make data digestible and actionable for your team. |
4:45 PM | Buy-In is the Real Rollout: Driving Adoption Through Change | Rolling out a major system update is just the beginning—the real work is getting your teams to embrace it. In this session, a Momentus customer will share how they designed an internal lunch & learn series to support the rollout of the new Enterprise UX, along with strategies they’re using to move users up the adoption curve. After 2.5 days together at Illuminate, we hope you leave this session with real examples, practical insights, and ideas you can take back to your own teams. |
4:45 PM | Design Workshop: Reimagining Convention Centers | Join Populous Design Director Adam Paulitsch for an interactive workshop that dives into the art and science of convention-center design—past, present and future. During this session, participants will chat about innovative ideas breathing new life into existing halls and ballrooms, brainstorm next-generation concepts for yet-to-be-built venues and discuss strategies to ensure buildings are poised serve events, staff and visitors. Come prepared to debate and co-create and walk away with a toolkit of inspiration to transform convention centers into dynamic, future-ready destinations. |
4:45 PM | Data, Docs & Dashboards: Reporting for Real Impact (part 2) | Learn how to use Momentus reporting tools to create meaningful dashboards, documents, and insights that drive action. This session will include step-by-step demos, case studies on how reports have solved operational challenges, and a hands-on activity to build your own report framework. We’ll also explore how to make data digestible and actionable for your team.
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