All attendees may check in starting at 11:45am to receive badges and other information for use throughout the conference. 

All registrations for the conference must be completed by August 31.

All attendees may check in starting at 11:45am to receive badges and other information for use throughout the conference. During this welcome session, you will have the opportunity to meet our team and see product demos ahead of joining any sessions.

The new Enterprise UX is here—and the rest of your Illuminate training will be delivered through it. This session is your chance to get comfortable with the refreshed interface, explore what’s changed, and learn how to move through it with confidence. We’ll share early adoption stats, highlight key improvements, and offer practical tips to help you get the most out of the new experience before diving into the rest of the conference.

Your voice matters—and it’s powering product innovation. In this interactive panel, the Momentus product team will pull back the curtain on how customer insights directly influence what we build. Hear real stories of how user feedback has led to new features and enhancements, and get a closer look at the research and development process that drives them. You’ll have the chance to engage directly with the product team, connect with fellow customers, and share your own input. Join us to see how collaboration fuels progress—and how your ideas can shape what’s next.

Join us for a focused walkthrough of the latest Momentus Enterprise features designed to optimize operations, boost transparency, and enhance the guest experience. This session will spotlight powerful new capabilities—like change tracking, email integration with activities, Outlook calendar integration, WeTrack Risk, Momentus Payments, and reporting enhancements. Whether you’re just getting started or ready to dive deeper, you’ll gain clear insights into how Enterprise is evolving to better support you.

Join our CTO for a behind-the-scenes look at the technology strategy shaping the future of Momentus. From AI and automation to performance, security, and system-wide innovation, this session is designed for those who want to dig a little deeper. Whether you're in IT, a systems thinker, or just curious about how things work, you’ll gain a clearer view of how we’re solving complex challenges and scaling what’s possible.

Packages are a surprisingly powerful way to simplify event setup—if you know how to use them effectively. In this session, you’ll learn when and why to use packages, what they can (and can’t) do, and how to navigate all the options available. We’ll walk through best practices for designing simple packages—like A/V projector packages, breakfast menus, and room setups—then dive into more advanced configurations, including substitutions and pricing by package details. You’ll also see how packages show up in service orders, work orders, reports, and guest-facing apps. Whether you're starting fresh or adjusting on the fly, you'll leave with the clarity and confidence to make packages work for your team.
This session is relevant for all segments and will be especially relevant for Intermediate users and app admins in Event Services, Operations and F&B.
 

Connect with other sales and marketing professionals to explore strategies for driving demand, managing pipelines, and promoting events. Hear what’s working for your peers and bring your own ideas, challenges, and wins to the table. If you have any topics you'd like considered, please reach out to Illuminate@gomomentus.com.

A strong resource configuration is the foundation for everything—from pricing and inventory to clean service orders and reports. In this session, we’ll walk through best practices for structuring your Resources and explain the key relationships between Inventory, Resources, Price Lists, and Service Order Items—including what transfers between them and what doesn’t. You’ll learn how to use tools like Price List Order Forms and Notes more effectively, and how to manage common complexities like seasonal menus and multi-building inventories. Planning a Resources library refresh? We’ll also cover how to audit your current setup, leverage core reporting fields, and decide when to copy or replace a resource. If you're looking to clean up, scale up, or just make better use of the tools you have, this session will help you do it.
This session is relevant for all segments and will be especially relevant for Intermediate and Advanced users and app admins who lead operations and manage resources.

Join us for a evening of networking and reconnecting with industry peers and Momentus staff. This event will take place in the Grove Plaza adjacent to the Boise Centre. The address is 827 W Main St, Boise, ID 83702.

Think of it as a science fair for reporting—only with dashboards, templates, calendars, and the real-world outputs Momentus customers rely on every day. The Reporting Show & Tell is your chance to explore how others are building smarter workflows and clearer data stories using Momentus tools. Whether you’re showcasing your own work or browsing for ideas, you’ll find practical, peer-driven inspiration.

Drop by to see featured examples, leave feedback, spark conversations, and connect with the Momentus team and fellow users throughout Illuminate or during these dedicated times.

Want to share your work? Submit your examples here.

Say goodbye to manual entry and hello to faster event setup. In this interactive session, you’ll get a first look at the new import tool in Enterprise—designed to streamline function scripting and save valuable time for event managers. Whether you watch a live walkthrough or try it yourself, this session offers a practical dive into how the tool can simplify your workflow.

Start your day with a forward-looking perspective on where Momentus is headed. In this energizing session, CEO Alex Alexandrov will share what’s new across the company, how we’re thinking about the future of our products and platform, and the priorities guiding our work across the venue and event industry. Whether you’re a longtime customer or new to the Momentus community, this is your inside look at what’s driving our strategy—and what’s next.

Learn what’s coming next for the Momentus Enterprise product. In this session, the Momentus product team will walk through what’s planned for the next six months, as well as the directional roadmap. You’ll hear about key themes shaping the roadmap and how your feedback continues to guide our direction. Whether you're planning ahead or looking to align your teams with upcoming changes, this is your front-row seat to the future of Enterprise.

Step into the control room and experience incident management and event checklists in action. In this interactive session, you’ll use your mobile phone or other device to participate in a live simulation that demonstrates how Momentus supports real-time incident tracking, safety, and operational control. Learn how you can help your teams stay coordinated, respond quickly, and manage event-day challenges with confidence.

Grab lunch and join a table that fits your role—whether you’re an event planner, coordinator, manager, or exhibition organizer. These informal, topic-driven conversations are a chance to connect with peers, trade ideas, and explore challenges specific to your day-to-day work. You’re welcome to join any discussion or simply listen in. If you have any topics you'd like considered, please reach out to Illuminate@gomomentus.com.

Whether its analyzing workforce shifts, devising strategies for building community through events, or considering how attendees, exhibitors, planner and venues can be better aligned, Ken will share research and trends to address questions and generate ideas which help us transition from facility to facilitator, from vendor to integral partner, and from place to experience.  This session is relevant for all who host, produce, present, organize and attend events. 

As the venue and event industry surges into a new era of growth, financial operations must keep pace. In this session, discover how Momentus Payments transforms how venues manage payments—from improving cash flow to eliminating manual reconciliation. We'll explore the realities of modern event payments, walk through key capabilities of the Momentus Payments solution, and highlight how automation, security, and real-time visibility are shaping the future of financial operations. Whether you're looking to simplify collections, enhance the customer payment experience, or equip your finance team with better tools, this session will show what’s possible when payments work the way events do—fast, flexible, and seamlessly integrated.

Functions are for all venues and can serve as the foundation of every event—and getting them right sets you up for everything that follows. In this session, you’ll learn what functions are and why they matter, how to build schedules quickly using scripting, bulk edits, and keyboard shortcuts, and how to optimize views and fields for clarity and speed. We’ll cover best practices for usage and levels, how to speed up data entry with linked actions to add diagrams or add service orders, and little-known features that make the Event Functions page and Function Calendar more powerful than they appear. This is your foundation for smarter, faster event detailing.

This session is relevant for all segments and will be especially relevant for Intermediate and Advanced users and app admins who schedule or manage events. This session pairs well with ‘'Smarter Service Orders’ and ‘Work Orders that Deliver’ sessions, but you do not need to attend those to effectively participate in this session.

Your data tells a story—if it's clean, complete, and connected. In this brief session, we’ll explore what healthy system usage really looks like across core areas like Accounts, Bookings, Activities, Documents, and Events. Drawing from real customer trends, we’ll highlight where best practices are driving results—and where common gaps may be holding teams back.
 
You’ll learn how to assess and strengthen your own data and system health, from ensuring every account has an owner to using activity types and document categorization to drive automation and clarity. We'll also share how proper use of fields like Market Segment and Event Type can unlock deeper analytics and better business decisions. Whether you’re looking to boost productivity, increase accountability, or prepare for advanced reporting, this session will give you practical ways to align your workflows, improve your data integrity, and maximize the value of your Momentus investment.

Connect with Martin or your CSM to see how your data compares during Illuminate or after the conference concludes.

Once your functions are set, it’s time to detail them. This session focuses on building out service orders efficiently and with intention—through optimized workflows, layouts, views, and pages. Learn how and where to make quick updates, streamline the editing experience, and use filters, groupings, and links to move quickly and accurately. We’ll also unpack powerful but often-overlooked fields—like taxability, service charge exemptions, and billing options—and explain when and why to use them. Whether you're maintaining accuracy or avoiding redundancy, this session will help you build cleaner, more effective service orders.

This session is relevant for all segments and will be especially relevant for Intermediate and Advanced users and app admins as well as event managers. This session pairs well with ‘Building Function Schedules Effectively’ and ‘Work Orders that Deliver’ sessions, but you do not need to attend those to effectively participate in this session.

Manual entry doesn’t scale—AI does. This session introduces Momentus’ AP Automation tool and how it helps streamline invoice processing, reduce errors, and save time across accounts payable workflows. We’ll walk through how it works, what it automates, and how AP teams can start leveraging it to cut down on manual tasks. This is a show-and-tell session—no setup required to attend or benefit.
This session is relevant for all segments and will be especially relevant for Full Financials users and app admins who are in finance or accounting or those who work closely with these teams.

After the inputs come the outputs—this session focuses on making work orders truly work for your team. We’ll look at how work orders are generated, who they serve, and how to ensure they reflect real operational needs. You’ll learn how to make use of features like “Assign To,” “Issue Completing,” and “Pickup Date/Time,” as well as which fields (like item notes) deserve more attention than they get. We’ll also discuss planning workflows based on function calendars, and what’s ahead for work order report designs. If you’re still handing your ops team a one-size-fits-all document, this session will help you evolve your process.

This session is relevant for all segments and will be especially relevant for users and app admins who lead operations and manage events. This session pairs well with ‘Building Function Schedules Effectively’ and ‘Smarter Service Orders,’ but you do not need to attend those to effectively participate in this session.

Honor the past. Illuminate the future. Celebrate the present. You and your team work throughout the year to create memorable moments for your customers. Take a walk over the The Basque Block for an event is to celebrate YOU and what you do for your community, your team and the industry.

Come as you are and dress for the weather - we'll spend most of the time outside.

Think of it as a science fair for reporting—only with dashboards, templates, calendars, and the real-world outputs Momentus customers rely on every day. The Reporting Show & Tell is your chance to explore how others are building smarter workflows and clearer data stories using Momentus tools. Whether you’re showcasing your own work or browsing for ideas, you’ll find practical, peer-driven inspiration.

Drop by to see featured examples, leave feedback, spark conversations, and connect with the Momentus team and fellow users throughout Illuminate or during these dedicated times.

Want to share your work? Submit your examples here.

Say goodbye to manual entry and hello to faster event setup. In this interactive session, you’ll get a first look at the new import tool in Enterprise—designed to streamline function scripting and save valuable time for event managers. Whether you watch a live walkthrough or try it yourself, this session offers a practical dive into how the tool can simplify your workflow.

Momentus is evolving into a unified platform that connects your systems and unlocks your data. In this session, we’ll share how two key initiatives—Momentus Analytics and Momentus Connect—are laying the foundation. Learn how we're delivering actionable insights into sales performance, optimization of operations and equipping teams with self-service tools to integrate faster and scale smarter. Whether you're focused on visibility, efficiency, or extensibility, this session will show how the Momentus platform is built to grow with you.

This session brings together the best of customer reporting and new platform capabilities. First, we’ll highlight real-world reports and dashboards submitted by your peers, sharing practical insights and strategies behind their most effective outputs. Then, we’ll dive into a detailed demo of Ask Momentus—our new, AI-powered tool for surfacing answers and insights from your data. Learn how to apply best practices, overcome common reporting challenges, and explore how Ask Momentus can make finding and understanding information faster and easier.
Bring your laptop if you’d like to follow along—interactive participation encouraged but not required.

Access Management doesn’t have to be a mess. This session breaks down the building blocks of user access—modules, roles, features, elements, and privileges—and how to combine them thoughtfully to support secure, scalable workflows. Learn how to configure roles with clarity, manage licenses and user types, and apply field and action restrictions where needed. We’ll also explore strategies for handling exceptions, multi-role users, and conditional limits on behavior. Whether you're cleaning up a tangled setup or starting fresh, you’ll leave with the tools and best practices to manage access confidently and cleanly.
This session is relevant for all segments and will be especially relevant for app admins or system admins.

Accessibility and removing barriers can be daunting to say the least. Join us for a panel featuring Darby Lee Young alongside Momentus staff as they discuss critical questions in planning to help make events more inclusive and accessible and share how these questions can be and are considered in our software. This session will be repeated twice and will share examples from Enterprise, Elite and WeTrack apps.

Step into our product research lab and take a seat at the R&D table. In this interactive session, you’ll be among the first to explore new design concepts aimed at solving real-world event detailing and scripting challenges. Evaluate early solutions based on customer feedback, collaborate with peers, and provide input that will directly influence the next generation of tools you use every day. You do not need to attend the function schedules session to participate in this workshop.

Join fellow finance and accounting professionals for a breakout session focused on the numbers behind every event. Hear how peers are approaching revenue management, reconciliation, budgeting, and payments—then share your own insights and questions. If you have any topics you'd like considered, please reach out to Illuminate@gomomentus.com

Accessibility and removing barriers can be daunting to say the least. Join us for a panel featuring Darby Lee Young alongside Momentus staff as they discuss critical questions in planning to help make events more inclusive and accessible and share how these questions can be and are considered in our software. This session will be repeated twice and will share examples from Enterprise, Elite and WeTrack apps.

A focused dialogue for customers who use the Enterprise registration and conference modules. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com

Join us for a celebratory closing lunch as we wrap up Illuminate 2025. Momentus leadership will share parting reflections and recognize the passion and innovation of our customers with a special awards presentation. It’s our opportunity to say thank you—and to close out the event together with gratitude and energy for what’s ahead.

Join professionals from performing arts centers, arts and cultural attractions, stadiums, and arenas for a conversation focused on the complexities of live entertainment and cultural exhibitions or attractions. This session offers space to connect, share best practices, and explore how others are approaching schedules, staffing, dynamic event operations and other topics. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com

Designed for teams supporting events in higher education, corporate campuses, and event companies, this roundtable offers space to connect and share. Explore how others are managing space, resources, and expectations in multi-use environments that serve internal and external audiences. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com

Join us for a fireside chat between Trevor Mitchell, President & CEO of the International Association of Venue Managers (IAVM) and the IAVM Foundation and Steve Mackenzie, Chief Innovation Officer for Momentus Technologies. This session will be repeated twice to enable more engagement for attendees. If there are any topics you would like to suggest for consideration in this dialogue, please email illuminate@gomomentus.com

Connect with peers managing conference centers, function venues, and unique event spaces in this open roundtable discussion. Share challenges, ask questions, and exchange ideas on operations, processes, and customer experience in venues designed for flexibility and events of all kinds. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com

This session brings together convention and exhibition center professionals to explore shared challenges and strategies. Whether your focus is sales, operations, or event execution, you’ll gain value from connecting with peers facing similar scale and structure across a wide range of events. This session focuses on the challenges you’re solving—not the specific Momentus product you use. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com

Join us for a fireside chat between Trevor Mitchell, President & CEO of the International Association of Venue Managers (IAVM) and the IAVM Foundation and Steve Mackenzie, Chief Innovation Officer for Momentus Technologies. This session will be repeated twice to enable more engagement for attendees. If there are any topics you would like to suggest for consideration in this dialogue, please email illuminate@gomomentus.com

Having explored WeTrack’s operations features earlier in the event, join us to complete the picture. This hands-on session dives into how Enterprise and WeTrack work together to support a seamless operations experience—from planning through execution. Collaborate with peers to share how you’re using Enterprise today, explore where WeTrack fits in, and help shape future enhancements by providing feedback directly to our product team. You do not need to attend any prior session to participate in this workshop.

Clean books start with clean transactions. This session breaks down best practices for managing A/R activity—so your receivables ledger stays accurate, your reports stay clean, and your month-end close runs smoother. Learn when to issue a credit versus void an invoice, how to distinguish between deposits and payments, and how to use the right transaction types to maintain an accurate aging report. We’ll also cover the tools and techniques for applying adjustments and corrections without creating downstream issues. Walk away with clear guidance to prevent confusion, reduce rework, and protect the integrity of your financial data.

This session is relevant for all segments and will be especially relevant for users and app admins who are in finance or accounting or those who work closely with these teams.
 

Rolling out a major system update is just the beginning—the real work is getting your teams to embrace it. In this session, a Momentus customer will share how they designed an internal lunch & learn series to support the rollout of the new Enterprise UX, along with strategies they’re using to move users up the adoption curve. After 2.5 days together at Illuminate, we hope you leave this session with real examples, practical insights, and ideas you can take back to your own teams.

Join Populous Design Director Adam Paulitsch for an interactive workshop that dives into the art and science of convention-center design—past, present and future. During this session, participants will chat about innovative ideas breathing new life into existing halls and ballrooms, brainstorm next-generation concepts for yet-to-be-built venues and discuss strategies to ensure buildings are poised serve events, staff and visitors. Come prepared to debate and co-create and walk away with a toolkit of inspiration to transform convention centers into dynamic, future-ready destinations.