Elite Track Sessions
This lists out all sessions each day which are specific to the Elite product or relevant for all attendees. Start times are listed to show when two sessions are happening at the same time. Click the session name to learn about the speakers.
This list excludes the optional venue tours and activities which may be found on the full agenda.
Tuesday, August 12, 2025 | ||
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11:30 AM | Registration & Check-in Opens | All attendees may check in starting at 11:30am to receive badges and other information for use throughout the conference. |
12:00 PM | The Show & Tell is Open! | Show & Tell: Real Reports, Smart Ideas, Shared Inspiration The Show & Tell will be available from 12pm on Tuesday, August 12 until 3pm on Thursday, August 14. Think of it as a science fair for reporting and use of the software—only with dashboards, templates, calendars, and the real-world outputs Momentus customers rely on every day. The Show & Tell is your chance to explore how others are building smarter workflows and clearer data stories using Momentus tools. Whether you’re showcasing your own work or browsing for ideas, you’ll find practical, peer-driven inspiration. Drop by to see featured examples, leave feedback, spark conversations, and connect with the Momentus team and fellow users throughout Illuminate. Want to share your work? Submit your examples here. |
1:00 PM | Meet & Greet for Elite Customers | Whether you recently adopted Elite, are migrating from EventBooking Classic or Priava, or you've been on the journey from VenueOps to Elite for the last decade, this is an opportunity for all Elite customers to mingle and meet ahead of conference sessions. |
2:00 PM | From Research to Realization: How Your Feedback Shapes Our Elite Roadmap | Your voice matters—and it’s powering product innovation. In this interactive panel, the Momentus product team will pull back the curtain on how customer insights directly influence what we build. Hear real stories of how user feedback has led to new features and enhancements, and get a closer look at the research and development process that drives them. You’ll have the chance to engage directly with the product team, connect with fellow customers, and share your own input. Join us to see how collaboration fuels progress—and how your ideas can shape what’s next. |
3:00 PM | Elite, Unlocked: An End-to-End Look at This Purpose-Built Platform | Explore how Elite delivers the tools event professionals need to plan, manage, and execute with confidence. This session offers a full walkthrough of the platform—covering booking, contracting, resource management, financials, and more. Whether you’re new to Elite or looking to deepen your understanding, you’ll see how it all fits together to support efficient, insight-driven operations. |
3:45 PM | Afternoon Tea | |
4:15 PM | Under the Hood: IT, Infrastructure & Innovation | Join our CTO for a behind-the-scenes look at the technology strategy shaping the future of Momentus. From AI and automation to performance, security, and system-wide innovation, this session is designed for those who want to dig a little deeper. Whether you're in IT, a systems thinker, or just curious about how things work, you’ll gain a clearer view of how we’re solving complex challenges and scaling what’s possible. |
4:15 PM | Booked & Busy: Best Practices for Booking & Calendars (click for URL) | Join us for a high-energy, high-impact session where we’ll explore the ins and outs of Booking and Calendar tools in Momentus Elite. From high-level best practices for efficient booking workflows to savvy calendar strategies that keep your team in sync, this session is designed to help you book smarter, not harder. Whether you're a scheduling wizard or just getting started, come ready to learn, share, and maybe even laugh a little as we unlock the secrets to seamless scheduling and stress-free calendars! To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
5:15 PM | Venue Design: From the Field to the Stands & Behind the Scenes | What makes a venue truly unforgettable—for players and fans alike? Join Al Baxter, former Wallaby and Australia’s most capped pro - now venue architect, as he shares how his experience on the world’s biggest rugby stages informs the way he designs spaces today. With deep expertise in sports, leisure, and convention design, Al brings a rare dual perspective: what it’s like to compete in these environments—and what it takes to shape them. From his favorite stadiums to play in to the venues he’s helped design, Al will explore how great design creates extraordinary moments. |
5:15 PM | Everything in its Place: Inventory, Packages & Productizing Your Events (click for URL) | Learn how to build, price, and apply inventory and packages effectively. This session includes practical examples and best practice guidance on structuring inventory categories, applying packages to events, and avoiding common errors that can disrupt event execution. We'll also touch on package flexibility and how to leverage them for upselling and operational clarity. To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
6:30 PM | Illuminate Welcome Reception | Join us for a evening of networking and reconnecting with industry peers and Momentus staff to 'kick-off' the conference with a reception on the field of play. |
Wednesday, August 13, 2025 | ||
6:30 AM | Morning Miles & Mugs: A 5K Run + Coffee Meetup | Start your day with an energizing 5K run and coffee social! Meet us in the Novotel Hotel lobby at 6:30AM for a relaxed 4–5 km loop in the park. We’ll wrap up after about 30 minutes to reconvene at the hotel café for a 15-minute coffee and chat. You’ll have plenty of time to freshen up and make the short walk to Accor Stadium for the final day of sessions. Lace up your runners and join us for some early-morning momentum! Hotel meet-up spot to be announced. |
8:30 AM | Illuminate 2025: Momentus Leadership Briefing | Start your day with a forward-looking perspective on where Momentus is headed. In this energizing session, CEO Alex Alexandrov will share what’s new across the company, how we’re thinking about the future of our products and platform, and the priorities guiding our work across the venue and event industry. Whether you’re a longtime customer or new to the Momentus community, this is your inside look at what’s driving our strategy—and what’s next. |
10:00 AM | Morning Tea | |
10:30 AM | Every Day Operations & Hands-On Control Room Simulation for Elite (click for URL) | Step into the control room and experience incident management and event checklists in action. In this interactive session, you’ll use your mobile phone or other device to participate in a live simulation that demonstrates how Momentus supports real-time incident tracking, safety, and operational control. Learn how you can help your teams stay coordinated, respond quickly, and manage event-day challenges with confidence. |
11:30 AM | Mastering the Blueprint: Function Creation & Detailing (click for URL) | Explore best practices in Function Creation, Templates, and Detailing to streamline event delivery, improve data accuracy, and build scalable workflows. Learn how to structure function templates, balance automation with operational flexibility, and apply standardized techniques to create clear, organized event functions. This session will cover the essential components of function creation and detailing, common pitfalls to avoid, and how to leverage function structure for operational consistency. To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
12:15 PM | Lunch & Learn | During lunches and in each break, the Lounge will be a space for networking with your peers, meeting with Momentus staff and event sponsors, and participating in the additional activities. |
1:15 PM | How to Be at Your Best In Ambiguous and Rapidly Changing Times | Have you ever worked with someone who said… “I just can’t wait for this change to be over so things can go back to normal?” The implementation of any new strategy or approach will mean that things must change because maintenance of the status quo would mean no real improvement. Every individual is faced with the challenge of equipping themselves to manage in an ever-changing environment. As leaders, the responsibility to impact positively on people, processes and profit is significantly amplified. Building upon over four decades of experience, this informative and entertaining session will cover a series of proven and practical ways to lead more effectively through change, regardless of your role. Join speaker Bruce Sullivan as he explores the following topics:
This session will be repeated twice. |
2:30 PM | Reimagining Payments: How Momentus Powers Smarter Financial Workflows | As the venue and event industry surges into a new era of growth, financial operations must keep pace. In this session, discover how Momentus Payments transforms how venues manage payments—from improving cash flow to eliminating manual reconciliation. We'll explore the realities of modern event payments, walk through key capabilities of the Momentus Payments solution, and highlight how automation, security, and real-time visibility are shaping the future of financial operations. Whether you're looking to simplify collections, enhance the customer payment experience, or equip your finance team with better tools, this session will show what’s possible when payments work the way events do—fast, flexible, and seamlessly integrated. |
3:15 PM | Afternoon Tea | |
3:45 PM | Perspectives on AI, Reporting & Operational Excellence | Join Momentus and our strategic partners for an honest, forward-looking conversation about how AI and data-driven reporting are influencing everything from workforce planning to point-of-sale and event operations. In this session, we’ll highlight real customer experiences—including hurdles overcome and lessons learned, discuss practical considerations which shape how you work, and explore different viewpoints and peer-tested ideas. |
3:45 PM | The Ops Zone: Tools for Seamless Event Execution (click for URL) | Best practices for managing event operations and delivery using Momentus Elite. From pre-event prep to on-site execution, learn how to stay ahead of the curve. This session will include tips on task management, live communication tools, real-time updates, and strategies to ensure seamless execution across departments. We’ll explore how to leverage Elite’s operational modules to increase transparency and efficiency during events. To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
4:45 PM | Show Me the Money: Financials, Forecasts & Budgeting (click for URL) | Explore tools for managing event financials, including invoicing, forecasting, reconciliation, and budgeting workflows. Attendees will learn best practices for clean financial data, how to use financial reports effectively, and common financial management mistakes to avoid. We’ll also cover how to communicate financial data clearly across teams and clients. To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
7:00 PM | Illuminate Party & Awards Ceremony | Honor the past. Illuminate the future. Celebrate the present. You and your team work throughout the year to create memorable moments for your customers. This event is to celebrate YOU and what you do for your community, your team and the industry. Please join us for a fun evening complete with dinner, drinks, and maybe a few awards. |
Thursday, August 14, 2025 | ||
8:30 AM | Building the Platform: Smarter Insights, Seamless Connections | Momentus is evolving into a unified platform that connects your systems and unlocks your data. In this session, we’ll share how two key initiatives—Momentus Analytics and Momentus Connect—are laying the foundation. Learn how we're delivering actionable insights into sales performance, optimization of operations and equipping teams with self-service tools to integrate faster and scale smarter. Whether you're focused on visibility, efficiency, or extensibility, this session will show how the Momentus platform is built to grow with you. |
9:30 AM | Customer Spotlights: Insights & Innovations | Join moderator Steve Mackenzie for a fast-paced session featuring a panel of customers, each sharing the discoveries, strategies, and successes they’ve unlocked using our platform. Each speaker will deliver a concise presentation on a topic of their choice—whether it’s optimizing workflows, driving organizational change, integrating new tools, or another innovative use case. You’ll walk away with real-world tips, practical lessons learned, and fresh ideas you can adapt immediately. |
9:30 AM | Data, Docs & Dashboards: Reporting for Real Impact (click for URL) | Learn how to use Momentus reporting tools to create meaningful dashboards, documents, and insights that drive action. This session will include step-by-step demos, case studies on how reports have solved operational challenges, and a hands-on activity to build your own report framework. We’ll also explore how to make data digestible and actionable for your team. To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
10:15 AM | Morning Tea | |
10:45 AM | Roundtables: Stadiums, Arenas & Racetracks | Join fellow stadium, arena and racetrack professionals for a roundtable discussion focused on your world—high-impact events, complex operations, and evolving expectations. Whether you’re looking to talk tech, share strategies, or simply connect, this is your space to speak with others who get the scale and pace of your venue. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com |
10:45 AM | Roundtables: Arts, Culture & Attractions (see description) | Join peers from museums, performing arts centers, clubs, zoos, showgrounds, attractions, and more for an open roundtable designed to foster connection and shared learning. Whether you're here to network, ask questions, or explore common challenges, this session offers a flexible space to exchange ideas and surface opportunities unique to arts, culture, and attraction venues. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com |
10:45 AM | Fireside Chat focusing on Conventions, Events & Exhibitions with Industry Leaders from ABEA & VMA | Join Melissa Brown, CEO of the Australian Business Events Association, and Joel Edmondson, CEO of the Venue Management Association, for an insightful fireside chat moderated by Steve Mackenzie, Chief Innovation Officer at Momentus Technologies. Together, they’ll explore the current landscape of the venue and events industries, share challenges their members are navigating, and highlight the strategic initiatives shaping the future. This session will be offered twice, each tailored to different sectors—one focused on conventions and exhibitions, and one on live entertainment and other event types—to ensure relevance and resonance for all attendees. This one is focused on conventions, exhibitions, and business events. |
11:45 AM | Fireside Chat focusing on Live Entertainment & Other Events and Venues with Industry Leaders from ABEA & VMA | Join Melissa Brown, CEO of the Australian Business Events Association, and Joel Edmondson, CEO of the Venue Management Association, for an insightful fireside chat moderated by Steve Mackenzie, Chief Innovation Officer at Momentus Technologies. Together, they’ll explore the current landscape of the venue and events industries, share challenges their members are navigating, and highlight the strategic initiatives shaping the future. This session will be offered twice, each tailored to different sectors—one focused on conventions and exhibitions, and one on live entertainment and other event types—to ensure relevance and resonance for all attendees. This session is focused on live entertainment and other events and venues.
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11:45 AM | Roundtables: Convention, Conference & Exhibition Centers and Event or Function Spaces | This session brings together professionals from convention and exhibition centers conference centers, function spaces, and unique event venues. Designed as an open forum, it’s a chance to connect with peers, ask questions, and discuss the tools, trends, and day-to-day realities that shape your work. This will be a space to ask questions, share experiences, and explore common themes across sales, operations, and event delivery. Bring your perspective—and leave with new connections and ideas. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com |
11:45 AM | Roundtables: Councils & Multi-Venue Complexes | This session brings together professionals from Councils and multi-venues complexes or entities. Designed as an open forum, it’s a chance to connect with peers, ask questions, and discuss the tools, trends, and day-to-day realities that shape your work. Come ready to share and explore. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com |
12:30 PM | Lunch & Learn | During lunches and in each break, the Lounge will be a space for networking with your peers, meeting with Momentus staff and event sponsors, and participating in the Passport Program. |
1:30 PM | Workflow Wins: Streamline, Standardize & Simplify (click for URL) | Dive into strategies for building effective, scalable workflows in Elite. This session will cover common configuration pitfalls, how to reduce redundancy, and ways to improve clarity for your team. We’ll break down real-world examples of streamlined workflows, demonstrate how automation and settings can simplify your workload, and provide templates you can use to standardize processes while allowing room for flexibility. To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
2:30 PM | Elite in Focus: What’s New and What’s Next | Get up to speed on the latest enhancements to Elite—and see what’s coming next. This session will walk through recent updates, upcoming features, and how they support more streamlined scheduling, smoother operations, and better visibility across your organization. Whether you’re looking to take advantage of new capabilities or plan for what’s ahead, this is your go-to briefing on the evolution of the Elite platform. |
3:15 PM | Afternoon Tea | |
3:45 PM | Elite Hacks & Hidden Gems: Unlocking Your Secret Weapons (click for URL) | Discover underutilized features and practical use cases that can elevate daily operations and simplify complex tasks. This session will showcase hidden tools and shortcuts that can save time, improve accuracy, and unlock new functionality you may not know exists. We’ll also share real examples from power users to inspire your own "aha!" moments. To access the environment for live training exercises, use this URL. Username: eliteuser77@gmail.com |
4:45 PM | Looking Back, Moving Forward: Illuminate 2025 Closing Session | Join us as we close out Illuminate 2025 with a moment of reflection, recognition, and gratitude. We’ll celebrate the ideas shared, the progress made, and the people—like you—who continue to shape our community. Hear parting words from Momentus leadership as we wrap the week and look ahead to what’s next. |